D-TEM: an essential new figure | Octagona Srl
Octagona Ltd./Internationalization News/D-TEM: an essential new figure for your business
D-TEM: an essential new figure for your business

D-TEM: an essential new figure for your business

The figure of the D-TEM (i.e., that of the digital export manager) is increasingly necessary for many companies that want to internationalize.

What exactly is it about? What are the specific duties of such a role? We discuss this in detail in this article. 

What does a digital export manager do?

 

D-TEM deals with everything related to managing the export of products, expressly using digital channels. 

This includes in-depth knowledge about existing regulations in the countries to which the company wants to expand its business, the logistics required to export goods, and the strategies needed to achieve maximum revenues for minimum costs to be incurred by the business entity.

In addition, it is essential to be fully familiar with digital marketing, that is, the ability to transfer one's business know-how to the global marketplace, taking full advantage of all that a now globalized and purely digital world can offer.

Know the technology behind the online trade, is likewise of vital importance, because digital technology is the high road for companies to successfully export their brand and establish it more firmly, even in relation to old and new competitors.

 

D-TEM, why is it increasingly talked about?

 

Why do more and more companies need a Digital Export on their staff, even if only temporarily?

This is due, as mentioned above, to the emergence of the global marketplace and the ever-increasing presence of the Internet as one of the main channels for business transactions.

Physical distances have been largely cut down, and the possibilities of reaching potential customers anywhere in the world have increased tenfold, at the same time cutting down expenses.

The Italian export trend is continuing to grow, suffice it to say the digital export of consumer goods (B2C and B2B2C) in 2022 grew by 20.3% compared to the previous year, reaching 18.7 billion euros as reported by the Ministry of Foreign Affairs and International Cooperation.

The figure of a D-TEM helps manage the transition phase related to digital sales, managing all those channels (such as e-commerce, social media, marketplace) that are crucial for making one's brand stronger abroad and gaining customers' trust. 

Digital Export Strategy

 

The challenges facing a D-TEM

 

Clearly, selling abroad represents a great opportunity for so many Italian companies. One among them is the ability to achieve more rapid action and modulate business strategies as they go, interpreting the new inputs of a constantly expanding market.

The advantages of digital exporting are many. indeed, it allows companies not to be forced to open branches abroad. In addition, digital export offers greater flexibility in terms of time and cost, allowing companies to adapt quickly to changes in customer needs or foreign markets.

Despite this, the role that goes into a D-TEM is particularly delicate and will need to pay special attention to these issues:

  • È necessary to know the culture, politics, and regulations of the country to which you want to export your products; each country is different from the other, for example, selling in the States is not the same as selling in South Korea or in the United Arab Emirates
  • È crucial to constantly analyze the market, check new trends, hypothesize new launches and ad hoc productions for the target country
  • It may be important to find and initiate new commercially profitable partnerships in order to more easily permeate the territory, with the aim of getting to know its tastes and expectations better

 

In particular, what are the tasks required of a Digital Export Manager?

 

The D-TEM figure interacts with the company, providing it with the following multi-step support:

  • Preliminary analysis of the company's status and goals
  • Identification of target countries and study of their consumption preferences
  • Choosing the marketplace/e-commerce to use for the sale
  • Analysis of competition, both Italian and foreign
  • Identification of possible partners in the field
  • Developing a digital strategy that also incorporates marketing 
  • Identification and management of logistics to make the sale especially streamlined, minimizing costs and maximizing profits
  • development of marketing campaigns
  • study of content for the target country to convey knowledge about its products, possibly working on lead generation processes

The D-TEM will need to be able to interact with other business functions (such as the production and logistics area) and will need to be able to constantly monitor sales results, in order to be able to show detailed reports at any time to top management, taking advantage of the potential of all the tools provided not only by Google but by other entities that provide salient data on the market, whatever the relevant industry.

Would you like to be able to count on such a figure in your company to take a decisive leap and internationalize your business through the increasingly popular digital channels?

We at Octagona are at your disposal, offering all the experience of our team that is also helping so many companies through the role of Digital Export Manager.

If you want to know more, please contact us. We will get back to you promptly, giving you all the clarification you are looking for. Don't forget, the future of the Digital Export is now. Take advantage of this moment!

SHARE ARTICLE

If you want to learn more about the content of this article

RECENT ARTICLES

International expansion: an evaluation framework based on key indicators 

International expansion: an evaluation framework based on key indicators 

In the process of international expansion, the selection of the target market is the foundational strategic decision, on which the allocation of the...
Internationalization strategies in India: lessons and visions from India & Italy Business Meet

Strategie di internazionalizzazione in India: lezioni e visioni da India & Italy Business Meet

Sommario  L'articolo riassume le principali lezioni emerse durante l'evento "India&Italy Business Meet", delineando un quadro strategico per le imprese italiane...
Octagona signs agreement for BIS Certification with FederlegnoArredo

Octagona signs agreement for BIS Certification with FederlegnoArredo

Octagona è lieta di annunciare la sigla di una nuova convenzione con FederlegnoArredo, la federazione delle industrie del legno, del...

Form of
contact

Are you interested in our service?
Fill out the form or contact us at
+39 059 9770184