Octagona Srl/Internationalization News/How to sell in the Emirates: what you need to know
How to sell in the Emirates: what you need to know

How to sell in the Emirates: what you need to know

In summary
  • Since 2020, it is possible to form companies in the United Arab Emirates that are exclusively foreign-owned, with a bureaucracy considered streamlined for foreign companies.
  • Dubai attracts more than 16 million tourists a year and is one of the world’s capitals of shopping, with a strong appreciation for Made in Italy products.
  • Product quality is not enough: in-depth design analysis, local partnerships, and a solid sales network are needed to stand out from competitors.
  • Efficient customer care and logistics, with accurate management of shipments, returns, and spare parts, are crucial for competing in the UAE.
  • Knowing and respecting Islamic Etiquette in business is essential, even for expanding into other countries in the Middle East that are Islamic in religion.

In recent years, the’attention to the United Arab Emirates, seen as an expansion market for many Italian companies.

This is obviously determined by the wealth of this country, and its stableieconomic tity. 

In addition, Dubai has become a major tourist destination, boasting more than 16 million tourists a year, and is in its own right one of the world's shopping capitals.

Appreciation for Italian-made products and a streamlined bureaucracy are an incentive for more and more companies to sell in the Emirates.

Suffice it to say that as of 2020, it is possible to establish companies that are exclusively foreign-owned.

Selling in the Emirates

Selling in the emirates, the basic steps not to go wrong

If you want to expand your business in the UAE, there are aspects to be absolutely considered.

The first of this must be the realization that it is not enough to offer one's products without having behind them a’thorough design analysis to convey the merchandise while taking into account the many competitors and the reality of not only the economic but also the cultural reality of this country.

It will also be necessary to have one or more contact persons in the area who have full knowledge of the local market and can boast an established practice with Islamic business etiquette. 

For further insights, we recommend reading a’our other guide dedicated to the selling in the Emirates.

How to cope with the many competitors targeting the UAE market

As we mentioned earlier, the country's economy is flourishing, and there are plenty of companies considering selling in the Emirates. whatever the target industry: from fashion to construction, from furniture to luxury.

Therefore, the competition is high and fierce. How to counter it effectively?

Do not rely solely on one's perception of the product 

The excellent quality of a product is not enough to impose it in the Emirati market. Building partnerships and developing a strong sales network are essential factors to keep in mind and not to be underestimated.

Don't neglect customer care 

To counter competitors, customer service must be flawless. Therefore, logistics must ensure maximum smoothness and coordination of all sales steps. Warehouses will have to function quickly and efficiently.ientity, such as handling shipments, returns with equal care. and the Supply of spare parts. 

Observance of Islamic Etiquette 

Trading in the UAE also means taking into account what the Islamic religion entails, which in fact has a significant impact not only politically, but also in business.

Although we are talking about a culturally and technologically advanced country, one cannot overlook this aspect, which is identified in the observance of an Islamic Etiquette that also affects trade. 

Knowing its principles, is an essential prerogative for expanding one's business not only in the UAE, but also in other Middle Eastern nations that profess the Islamic religion.

To date, the opportunity to sell in the Emirates is always appealing, even to establish one's brand in one of the most prosperous markets. 

Without targeted strategies, however, it will be complicated to achieve that goal.

Rely on Octagona, which has already successfully internationalized in the United Arab Emirates many companies, it means having a partner who can help you decisively penetrate that country, optimizing costs and resources, and through long-term strategies.

Our mission has always been to help businesses of all types expand into foreign markets; we can proudly say that their success is also ours.

If you are an entrepreneur who wishes to establish your business identity in the UAE or in another nation, please feel free to contact us.

Frequently Asked Questions

Why is it advantageous for an Italian company to sell in the United Arab Emirates?

The United Arab Emirates offer wealth, economic stability and strong appreciation for Made in Italy. Dubai welcomes over 16 million tourists a year and is a world capital of shopping. Furthermore, the bureaucracy is streamlined and since 2020 it is possible to form companies owned exclusively by foreign investors.

Is it possible to open a company in the UAE with wholly foreign ownership?

Yes, since 2020 in the United Arab Emirates it is possible to establish companies that are exclusively foreign-owned. This possibility, together with a consideredly streamlined bureaucracy, is one of the incentives that are driving more and more Italian companies to sell in this market and establish a direct presence on the ground.

What are the key steps to start selling in the UAE without mistakes?

The first step is an in-depth design analysis, which considers competitors, the economic context and the local culture. It is not enough to propose products. At least one person with local knowledge of the market and solid experience in Islamic business etiquette is also needed.

How can one compete with the numerous competitors in the Emirati market?

To counter competition in the UAE, it is not enough to have high-quality products: it is also necessary to create partnerships and develop a strong sales network. It also requires impeccable customer care, with smooth logistics and fast and efficient warehouses that handle shipments, returns, and the supply of spare parts with the same level of care.

What is Islamic Etiquette and why is it important for doing business in the UAE?

Islamic Etiquette is the set of principles related to the Islamic religion that also influence trade and the way business is conducted. In the UAE, although it is a culturally and technologically advanced country, it must be respected. Knowing it is essential for expanding into other countries in the Middle East with an Islamic faith.

In which sectors can Italian companies sell in the United Arab Emirates?

Interest in the United Arab Emirates spans many sectors, from fashion to construction, from furniture to luxury. Because the economy is thriving and the number of interested companies is very large, competition is fierce in every sector. Therefore, in order to establish a brand, targeted and long-term strategies are needed.

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