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How to increase your company's online sales

How to increase your company's online sales

In summary
  • Having a website is not enough to sell online: it needs a clear Unique Selling Proposition that differentiates the brand among thousands of competing products.
  • Brand awareness grows with authentic and quality content, authoritative partners and reliable suppliers, and in the long run it increases trust and repeat purchases.
  • The Social Proof uses the most popular package, reviews, customer references and certification badges; blogs and mentions on social media amplify the word-of-mouth effect.
  • Marketplaces and e-commerce allow reaching millions of users abroad, but they require evaluating the technical, economic, and logistical characteristics of each platform.
  • Free shipping, discount coupons and time-limited promotions encourage purchases more than a percentage discount, and unexpected delivery costs cause customers to abandon their carts.
Index

Increasing sales, especially online sales, is one of the main goals of many companies. To do this, having a website is not enough: when in fact consumers have thousands and thousands of products just a few clicks away, how can you differentiate your brand and stand out?

Octagona's advice is to delve into those techniques that will enable your digital marketing campaigns to increase profits. In this newsletter we see the best strategies According to our experience in 20 years and with 750 projects successfully completed.

Find your Unique Selling Proposition

What does your business have that no one else can offer? Individualize it and showcase it on your site, communicate it on social and highlight it in your marketing campaigns. Promote What makes your business unique, you will give people a reason why they should buy your products or rely on your services.

Build brand awareness

In a previous article we have already talked about how important it is to give authority to one's brand: in the long run, it translates into greater trust for customers, who will be more likely to repeat purchases. In other words, the more people who know (and trust) your brand, the greater your sales will be.

To improve your brand awareness focus on the quality of what you do:

- realizes content that is truthful, useful and premium;

- Choose carefully the partners you decide to work with: their authority Will be reflected on yours;

- Similarly, choose suppliers you know you can trust.

Enter a Social Proof

Strengthen consumer confidence and increase the perception of value of our product or service are factors that can make turnovers fly, even online. To achieve these goals, you can go the Social Proof route, namely:

- indicate the plan or package most popular;

– inserire reviews and testimonials Of customers;

- insert the references Of the customers you consider most important;

- insert the badges and icons of the certificates Of your product or service.

These tactics are simple and inexpensive, but there are other, more impgnative strategies you can adopt that can have an even greater impact:

- The creation of a blog

Creating a company blog is used to communicate company milestones, latest news and promotions. The ultimate goal of a blog (or magazine) is to attract a large volume of traffic to one's site;

- Mentions on social media

Customers who are most satisfied with your company's products will be willing to talk about them willingly online. Having lots of reviews on social as well is very important social proof and another way to reach other potential customers: it's the word-of-mouth effect.

Choose the right e-commerce or marketplace

A marketplace or e-commerce platform are valid  Opportunities to rapidly grow your business, because it allows you to present your products or services to millions of users abroad.

There are many marketplaces, from generalist to super-specialized, European, Asian or American, B2B or B2C, and there are many technical, economic and logistical features to evaluate. To guide you in your choice, we invite you to read the in-depth article in Octagona Magazine that you can find by clicking here.

Use promotions

Free shipping, discount coupons or limited-time promotions are one of the most effective levers for incentivizing purchase, more so than a percentage off the total. In addition, delivery costs are one of the main causes of cart abandonment: finding out that you have to pay an onerous amount only at the last moment is never pleasant.

Frequently Asked Questions

What is the Unique Selling Proposition and how can I use it to increase my company's online sales?

The Unique Selling Proposition is the element that your business offers that no one else can offer. To use it, individualize it and highlight it on the website, communicate it on social media, and include it in your marketing campaigns. It gives customers a concrete reason to choose your products or services over those of competitors.

How to build brand awareness to sell more online?

Brand awareness is built by focusing on the quality of what you do. Create authentic, useful, and high-quality content; carefully choose authoritative partners because their reputation reflects yours; and rely on providers you trust. The more people know and trust the brand, the more customers will repeat purchases and sales will grow.

What is the Social Proof in an e-commerce site and what elements should be included?

The Social Proof is the set of elements that strengthen the consumer’s trust and increase the perceived value of products or services. You can indicate the most popular plan or package, include reviews and testimonials, show the references of the most important customers, and add badges and icons of certificates. These are simple and inexpensive tactics.

Does having a company blog and social media mentions really help increase online sales?

Yes, they are more demanding strategies but with potentially greater impact. The company blog communicates milestones, news, and promotions and aims to attract a large volume of traffic to the site. The mentions of satisfied customers on social media generate reviews and word-of-mouth, reaching new potential customers and strengthening social proof.

Is it worth selling on a marketplace or on a proprietary e-commerce platform to grow abroad?

Marketplaces and e-commerce platforms are valuable opportunities to grow businesses quickly because they present products or services to millions of users abroad. There are generalist or specialized marketplaces, European, Asian, or American, B2B or B2C. Before choosing one, the technical, economic, and logistical characteristics of each one must be evaluated.

Which promotions work best to encourage purchase and reduce cart abandonment?

Free shipping, discount vouchers and limited-time promotions are among the most effective levers for encouraging purchases, with more than one percentage of the discount applied to the total amount. Delivery costs are one of the main reasons for abandoning the shopping cart, because discovering a hefty charge at the last moment discourages the customer.

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