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Selling abroad: market research in 2024

Selling abroad: market research in 2024

For those who wish sell abroad, it is crucial to conduct thorough market research. This process allows for the collection of information on the needs and preferences of the target audience in international markets, consisting of potential consumers of one's products.

By understanding the perceptions and behaviors of foreign consumers, it is possible to take the necessary steps to meet their needs, reducing the risks of a gap between consumer expectations and the company's offering. Furthermore, the market research they help to keep up with the offerings of international competitors, better anticipating customer expectations.

This activity involves all aspects of a company operating in the’export, including brand, products, customer service, marketing, and sales.

market research types

 

The market research for those who intend to sell abroad: types and procedures 

Market research for exports enables companies to make informed decisions, thereby fostering growth and innovation in international markets.

To achieve lasting and tangible success in the foreign markets, companies must understand what foreign audiences appreciate and what they dislike, their needs, and the messages they will respond to. They must also analyze international competitors to identify opportunities that will differentiate their products and services from global competition.

It is essential to consider factors such as pricing, promotions, distribution channels, product features, and benefits offered, as these elements are fundamental for acquiring relevant data on which to base one's strategies.

What does effective market research consist of?

Types of market research

To conduct a market research aimed at sell abroad, the first step is to carefully select the target country. This process involves evaluating factors such as market size, economic growth, purchasing power, and political and cultural stability.

Once the target country has been identified, market research can be carried out, which can fall into one of these two main categories: primary research and secondary research.

Primary market research

Primary market research for sell abroad involve the direct collection of specific data for international markets. This raw data is acquired through methods such as surveys, focus groups, observations, and interviews, offering new and original insights. These methods provide a current view of the market and allow for hypotheses to be validated with greater confidence, meeting the company's specific needs. This type of research is extremely valuable for understanding business dynamics beyond national borders and for developing targeted internationalization strategies for Italian companies.

In the past, companies were often discouraged from conducting primary market research due to the difficulty of collecting and processing the data itself. However, recent technological developments have made powerful software that help overcome these difficulties. These tools simplify data analysis, optimizing time and resources. 

Secondary market research

Secondary market research relies on the use of data that has already been collected, analyzed, and published. Typically, this involves non-proprietary data or research not conducted specifically for the company, although internal secondary data sources exist, such as old reports. Secondary research can complement primary research, strengthening knowledge of the target audience.

They are advantageous for small businesses, as they use data that is easier to obtain, often provided by specialized research companies. Despite the development of primary research tools making these searches more accessible and less costly, secondary research remains a more immediate solution. 

However, they may be less relevant and their suitability for your research objective needs to be verified. Furthermore, the data may not be owned by the company, which means that even the competitor Can access them.

How to conduct primary market research

Primary market research can be qualitative or quantitative, broad or specific. As mentioned previously, they use various data collection tools. The most common are surveys, focus groups, observation of consumer behavior, and interviews.

These are the steps to follow, always keeping in mind that the type of communication can change based on target country

Identify the research objective

First, it is necessary to identify the purpose of the research to organize and manage it in the best way. Some possible objectives may concern:

  • The launch of a new product or service
  • Understanding a new target audience or updating an existing segment
  • The specific characteristics of a product
  • Brand identity perception
  • Tips for targeted marketing campaigns
  • Deepen the customer experience

 

Establish the most appropriate research methods

For those doing exports, the choice of primary research methods depends on the budget, available time, and the specific questions you want to ask to penetrate international markets. You can use various methods, even combining them, such as:

  • Surveys: useful for collecting quantitative data from a large sample of people. They can be administered online, via email, or through telephone interviews, allowing an overview of consumer preferences, buying habits, and brand perceptions.
  • Interviewsin-depth conversations with individuals or industry experts. Interviews allow for obtaining detailed and personalized insights, deeply exploring consumer motivations, expectations, and needs.
  • Focus Group: guided discussion meetings with a small group of participants. This method offers qualitative insights into consumers' opinions and attitudes toward a product or service, providing valuable details that surveys may not reveal.
  • Remarksdata collection through direct observation of consumer behavior. This method is particularly useful for understanding how customers interact with products in a real context, identifying any problems or opportunities for improvement.
  • Experimental market research: put in place controlled tests to assess consumer reaction to various aspects of a product or service, such as price, packaging, or promotion.

 

How to conduct secondary market research

Data for secondary research can come from a variety of sources, some free and some paid. These sources fall into three main categories:

  • Internal sources: data already present within the company, such as old analyses and reports.
  • Public sources: data accessible to all, such as censuses, market statistics, and library catalogs.
  • Commercial sources: Data purchased from private companies specializing in market research.

 
To retrieve this information, you can contact specific research companies. 

It is advisable, however, to obtain the information directly from the source to reduce the risk of misinterpretation.

market research

 

The advantages of conducting market research for export

Market research is fundamental for companies aiming to sell abroad, optimizing their business efforts and increasing ROI. 

They allow us to understand the international target audience, gathering information on needs, expectations, and purchasing habits, thus outlining buyer personas.

In fact, they are instrumental in identifying industry trends, analyzing emerging technologies and consumer preferences, and providing effective methods for obtaining feedback.

They then enable valuable competitive intelligence to be sourced, identifying competitors' strengths and weaknesses while improving not only pricing strategies but also customer service. 

Finally, they help develop marketing campaigns effective, using tools such as SEO, PPC and email marketing to connect with potential and existing customers.

Octagona, thanks to its deep knowledge of global markets and its consolidated experience in internationalization, it can offer essential support in conducting targeted market research.

Contact us for any information. 

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